CKB88 Terms and Conditions – Platform Guidelines

01Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the CKB88 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms form a legally binding agreement between you as the user and CKB88 as the platform operator.

If you disagree with any part of these terms, please stop using the platform immediately. CKB88 reserves the right to amend, add to, or update these terms at any time without prior notice, and it is your responsibility to review this page periodically to ensure you remain compliant with the latest version in effect.

02Member Eligibility

To register and use CKB88 services, you must meet all of the following eligibility requirements without exception:

• At least 18 years old on the date of registration. ckb88 does not permit participation by minors under any circumstances.
• Not be on any self-exclusion list or prohibition issued by any relevant regulatory body.
• Making gaming decisions voluntarily and not under any pressure or coercion from another party.
• Have full legal capacity to enter into binding agreements under the laws of the country where you reside.
• Not use funds obtained illegally or through criminal activity to conduct any transactions on this platform.

03Account Registration

Each individual is only permitted to hold one account only at ckb88. Multiple account registrations — whether using different names, email addresses, phone numbers, devices, or IP addresses — are strictly prohibited and will result in the closure of all associated accounts.

During registration, you are required to provide truthful, accurate, and up-to-date information. Providing false or misleading information may result in your account being suspended or closed without prior notice. CKB88 is not liable for any losses arising from inaccurate information you have provided.

• Full name must match your official identification document.
• An active and reachable email address is required for account verification.
• Your password must be strong and must not be shared with any other party.
• You are solely responsible for all activities that occur under your account.

An identity verification (KYC) process will be required before your first withdrawal is processed. Documents that may be needed include a copy of your ID, proof of address, and payment method details. This process is a standard protective measure to ensure the security of your account.

04Deposit & Withdrawal

CKB88 supports a wide range of deposit and withdrawal methods commonly used by Malaysian players. All transactions are processed through a secure, encrypted payment system to protect your financial information.

• Minimum and maximum deposit amounts are set for each payment method and are subject to change from time to time.
• Deposits are typically credited to your account within minutes of payment confirmation being received.
• Withdrawal requests will be processed once KYC verification is complete and there are no outstanding wagering requirements.
• Withdrawals are processed within the designated timeframe depending on the selected payment method.
• CKB88 reserves the right to request additional supporting documents for any transaction deemed unusual.
• Deposited funds must be wagered at least once before a withdrawal is permitted, to prevent misuse of the payment system.

If any technical issue occurs during a transaction, please contact our customer support team immediately. Transaction proof such as a reference number or screenshot can help expedite the review process.

05Bonus & Promotions

CKB88 offers a variety of bonuses and promotions for new and existing members. All offers are subject to specific terms stated on our Promotions page. The following general conditions apply to all bonuses unless otherwise stated:

• Each bonus has a wagering requirement (rollover) that must be fulfilled before withdrawals are permitted.
• Bonuses may only be claimed once per individual, household, device, and IP address.
• The validity period of each bonus is stated in its respective promotion terms. Expired bonuses will be automatically forfeited.
• CKB88 reserves the right to cancel or modify promotions at any time without prior notice.
• Bonuses cannot be converted to cash directly unless the wagering requirements have been fully met.
• Bonus usage in certain games may contribute at different rates toward fulfilling wagering requirements.

06Game Rules

All games offered at CKB88 operate according to their respective specific rules, which are available within the game interface. The following general rules apply to all game categories on our platform:

• Game results are final once a round or session has ended. No review requests will be accepted based solely on dissatisfaction.
• In the event of a technical disruption during gameplay, CKB88 will attempt to restore the session based on the most recent reliable server records.
• Bets placed during a system disruption may be voided and funds returned to the player's account.
• CKB88 reserves the right to void games or rounds affected by technical errors and issue appropriate refunds.
• Minimum and maximum betting limits for each game are clearly stated within the respective game interface.

For Live Casino games, players are required to comply with additional rules regarding proper interaction etiquette with dealers and other players. Inappropriate language or disruptive behaviour may result in suspension of access to that game category.

07Prohibited Conduct & Activities

The following activities are strictly prohibited on the CKB88 platform. Violation of any of the items below may result in immediate account closure, forfeiture of balances, and possible legal action:

• Using automated software, bots, scripts, or any tools that provide an unfair advantage in games.
• Attempting to hack, attack, or disrupt the systems, servers, or infrastructure of the CKB88 platform.
• Money laundering or using the platform for any unlawful financial activity.
• Player collusion to manipulate game outcomes, particularly in table games and poker.
• Claiming illegitimate winnings or manipulating bonus terms through dishonest means.
• Opening an account using another person's identity or falsified information.
• Spreading false or misleading information about CKB88 to the public.

08Account Suspension & Closure

CKB88 reserves the right to suspend or close any user's account at any time for reasons including but not limited to terms violations, suspicious activity, or requests from relevant authorities.

Players may also close their own account by contacting our customer support team. Account closure requests will be processed within a reasonable timeframe, and any valid remaining balance will be returned once all reviews are completed.

• Accounts suspended pending investigation will not have access to funds until the investigation is concluded.
• If the investigation finds no wrongdoing, the account will be reinstated and full access restored.
• Bonus balances that have not met the wagering requirements will not be returned upon account closure.
• Players who close their account for self-exclusion purposes may contact us for further assistance through the Responsible Gaming us.

09Liability Limit

CKB88 provides the platform on an "as is" basis and makes no guarantee that the service will be free from interruptions, errors, or unannounced downtime. To the extent permitted by applicable law, CKB88 is not liable for:

• Financial losses arising from gaming activity on the platform, whether winning or losing.
• Service disruptions due to system maintenance, technical failures, or events beyond our control.
• Losses resulting from unauthorised access to your account by a third party due to your own negligence.
• Inaccuracies or omissions in information displayed on the website from time to time.

10Responsible Gaming

CKB88 is committed to promoting healthy and responsible gambling practices. We provide a range of self-control tools that you can use at any time through your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set the maximum loss amount you are comfortable with over a given period.
• Play Time Limit: Set session time limits to prevent excessive play.
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days as needed.
• Self-Exclusion: Choose to exclude yourself from the platform for an extended period if necessary.

If you or someone you know needs help with a gambling problem, we encourage you to visit the Responsible Gaming us for further information and support resources.

11Privacy & Data Protection

CKB88 takes our responsibility to protect your personal data seriously. All information you provide during registration and use of the platform is collected, stored, and processed in accordance with Privacy Policy our detailed terms.

• Your personal data is used solely for account operations, identity verification, and service improvement.
• Your information will not be sold, rented, or shared with third parties for marketing purposes without your consent.
• CKB88 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
• You have the right to request access to your personal data or to request its deletion in accordance with applicable law.

Please refer to our Privacy Policy for complete information on how we handle your personal data, including your rights as a data subject.

12Terms Amendment & Applicable Law

CKB88 reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Any changes take effect immediately upon being posted on this page.

It is your responsibility to review this page regularly. Continued use of the CKB88 platform following any amendments constitutes your acceptance of the updated terms.

• The last updated date will always be displayed at the top of this page for your reference.
• For significant changes, CKB88 will endeavour to notify members via email or in-platform notifications.
• If you do not agree with the amended terms, you have the right to close your account by contacting our team.

If you have any questions regarding these Terms and Conditions, please contact our customer support team who are available at all times via live chat on the platform.